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City Of SalemUtilitiesResidential Accounts

Turning On New Residential Customers

You will need to come to our office at 400 N Iron St, in the City Administration Building to start new utility services. Questions may be directed to a Utility Service Representative at (573) 729-4117.

  • Customers should contact us at least ONE day in advance of needing the utilities connected.
  • Deposits and the service fee should be paid at the time of requesting the service.
Location, Phone Numbers, Hours Residential Accounts Commercial Accounts Transfers/Disconnects Payments Options Customer Application Frequently Asked Questions Proposed Rates Form

Deposits (residential)

$125 Electric
$ 50 Water

$ 25 Sanitation



Rates (residential)

Water Rates
Rates within the City of Salem
$7.47 for first 2,000 gallons
$2.64 per thousnd on next 8,000 gallon $2.44 per thousand on next 40,000 gallon
$1.87 per thousand in excess 50,000 gal.
Minimum Bill 2,000 gallon $7.47
Sewer Rates
Rates within the City of Salem
$4.89 + $1.24 per 1000 gallons
of water averaged in the months
of Jan., Feb. and Mars. Rates outside the city are more.

Electric Rates
$.0961 per kwh.
Minimum bill $19.22 for 200 or less.

A 1% discount on electric bills, if paid by the 10th of the month. Add 10% if not paid by the 20th of each month on electric bills. No discount on water or sewer bills.

Apartment/Motel/Hotel/Trailer Court and other rates provided upon request.

Sanitation services are contracted to Waste Corporation of America.

Sanitation Rates (Residential)
Rate Within The City
Under the age of 62 - $10.20
62 years of age & older - $9.80
Rate Outside The City
Under the age of 62 - $12.98
62 years of age & older - $12.98

Sanitation services area mandatory for city residents having electrical services.
(Note: 6 bags or 4-30 gallon trash can limit)

Sanitation services are billed for the current month and are not based on service dates.
The City of Salem does all the billing and collection of residential sanitation fees for Waste Corporation.

Tree Limbs and Yard WasteCurbside service is available for residential customers on the first and third Mondays of each month, if waste is placed in biodegradable bags and tree limbs are cut into approximately three-foot lengths and stacked in bundles.

Special thanks to The Salem News for the generous use of many of the photos in this website.

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