List of area agencies that can provide assistance with Utility bills.

Automatic Bill Payment

An easier way to pay your utility bill.
With our free Automatic Bill Payment service, you can have your City of Salem utility bill paid automatically from any participating Bank, Savings and Loan, or Credit Union account.

  • No check to write. No postage to pay.
  • No more monthly trips to pay your bills in person.
  • Whether you're away on a trip or sick at home, your City of Salem utility bill will be paid.
  • No more embarrassments about forgetting to pay your bill.

With Automatic Bill Payment, you still keep control of your utility payments. You will continue to receive a monthly utility statement. Automatic withdrawals are made on the ninth of each month and credit card dates can be chosen with the help of the utility department personnel. Payments will be deducted from your account. There is plenty of time to review the statement and call the Utility Office representative if you have any questions. If there is a billing error, it will be handled in the normal way, with a credit adjustment on your next bill.

How to apply: Contact the City of Salem utility Department at 400 N Iron St, Salem, Mo 65560 to set up auto pay with an automatic withdrawal or with a debit or credit card.

Pay in Person
Walk in payments may be made at the Utility Customer Service Office located at:
400 N Iron St in the City Administration Building.

Drop Box
A drop box is located on the north side of the Administration Building at:
400 N Iron, (if you are walking, enter from the Iron St side)

Drive Thru Payments
For fast, convenient service, try our drive-up facility located on the north side of the Administration Building at 400 N Iron St. (Enter from the 4th St side).

You must have your bill in order to use this location.  If you do not have your bill, please park and come inside.

By Mail:
Send payments to:
The City of Salem
400 N Iron St
Salem, MO 65560

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